• How can providers prevent burnout when staff are expected to go beyond clinical responsibilities, including emotional support and follow-up with families after a client’s death?

• What organisational strategies and wellbeing supports are needed to balance compassion, boundaries, and workforce sustainability?

Moderator: Dr Jennifer Phillip, Professor of Palliative Medicine, University of Melbourne

Dr Gauri Gogna, Director of Palliative Care Service, The Wesley Hospital

Linda Cribb, Palliative Care Practice Lead, Uniting